Privacy Policy
At Kleisure Private Limited (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us through our website, services, and communications. By using our website or engaging with our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you use our website or services:
-
Personal Information: Name, contact number, email address, residential address, date of birth, and travel-related information provided by you when you inquire about or use our services.
-
Transaction Information: Details of payments made for our services.
-
Technical Information: IP address, browser type, operating system, device details, and usage data collected through cookies and analytics tools.
-
Communication Records: Emails, messages, and phone conversations with our team.
2. How We Use Your Information
We use your information to:
-
Provide and manage travel documentation support services.
-
Communicate with you regarding inquiries, bookings, and service updates.
-
Process payments and issue receipts.
-
Improve our website, services, and customer experience.
-
Comply with applicable laws, regulations, and record-keeping requirements.
-
Send you updates, offers, or promotional content (only with your consent).
3. Sharing of Information
We value your trust and do not sell or rent your personal information. However, we may share your data in the following cases:
-
With trusted service providers (such as payment processors or IT support) who assist in delivering our services.
-
When required by law, regulation, or government authority.
-
To protect our rights, security, or property, or that of our customers.
4. Data Retention
We retain personal information only for as long as necessary to provide our services and meet legal or regulatory requirements. Once no longer needed, we securely delete or anonymize the data.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or misuse. However, no system can be guaranteed 100% secure. By using our services, you acknowledge that you provide information at your own risk.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
-
Enhance website performance.
-
Understand user preferences and improve usability.
-
Provide relevant content and advertising.
You can manage or disable cookies through your browser settings. Please note that some features may not function properly without cookies.
7. Your Rights
You have the right to:
-
Access the personal data we hold about you.
-
Request corrections or updates to inaccurate information.
-
Withdraw consent for receiving promotional communications.
-
Request deletion of your personal data, subject to legal or contractual obligations.
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before sharing any personal data.
9. International Data Transfers
If you are accessing our services from outside India, please note that your data may be transferred to and processed in India, where data protection laws may differ from those in your country.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data being provided, we will delete it promptly.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
Kleisure Private Limited
208, Studio Apartments, Sector 16B, Dwarka, New Delhi – 110078
📧 Email: kleisurepvtltd@gmail.com
📞 Phone: +91-8448965741
📌 Disclaimer: Kleisure is an independent travel support and documentation company. We are not affiliated with any government or embassy, and we do not guarantee approvals.
